Policies ———-> Transition policy Impartiality Policy Confidentiality policy Record policy Suspension / withdrawal policy of granted TQA certificates Procedures ——–> Complaints and appeals flow diagram Requirements for organizations that need management system Applications —–> Certification request ESDY Accreditations —–> ESYD Accreditation 9001 : 2015 ESYD Accreditation 14001 : 2015 ESYD Accreditation 18001 : 2008
